Lived Experience Transformation Manager
Thame
Part Time
£49,387 - £56,515 per annum | per annum
Expires: 15/11/2026
Band 7
12 months (Fixed term: 12 months)
About the Role
Job overview
We are seeking a Lived Experience Transformation Manager on a part time basis to lead a trust-wide programme of change that will develop, implement and embed a comprehensive lived experience offer across the organisation. This role is fixed term for 12 months.
This role will be responsible for designing and delivering a one-year transformation programme that places lived experience at the heart of service design, delivery, improvement and governance. Working collaboratively with service users, carers, staff and stakeholders, you will help ensure lived experience influences decision-making and drives meaningful improvements across the Trust.
A key aspect of the role is the purposeful use of your own lived experience of health and/or care services to inform, influence and shape organisational change. You will act as a visible advocate for lived experience leadership, demonstrating how personal insight can contribute to improved services, better outcomes and a positive organisational culture.
You will have experience of engagement, co-production, service improvement or transformation work, with excellent communication, relationship-building and project management skills. You will be passionate about empowering people with lived experience and embedding their voice in all aspects of service development.
Main duties of the job
- Lead the development and delivery of a Trust-wide Lived Experience Transformation Programme.
- Develop and implement a comprehensive 12-month workplan with clear objectives, milestones, outcomes and measures of success.
- Provide leadership and expertise in embedding lived experience, co-production and patient accountability across all areas of the Trust.
- Identify opportunities to strengthen the influence of lived experience within strategic priorities, transformation programmes and service developments.
- Support senior leaders and operational teams to embed lived experience principles into planning, decision-making and performance processes.
- Produce reports, recommendations and presentations for senior leadership groups and governance committees regarding progress and impact.
Working for our organisation
Give yourself the best chance of success by reviewing our Applicant Guide before applying. Your supporting statement should clearly demonstrate how you meet the essential criteria for the role.
Oxford Health delivers physical, mental health and social care services across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our vision is "Outstanding care delivered by an outstanding team", and our values are Caring, Safe and Excellent.
We are proud to offer a supportive working environment with opportunities for career progression, learning and development, generous annual leave, pension benefits, wellbeing initiatives and staff networks
Please note that this role will require us to undertake a DBS check as a part of your onboarding.
Detailed job description and main responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Person specification
Knowledge
Essential criteria
- Managing change programmes
- Lived experience of receiving care from, or supporting a family member, friend, or loved one receiving care from Oxford Health NHS Foundation Trust.
- Good understanding of the frameworks the NHS operates in.
Qualifications
Essential criteria
- Degree of equivalent experience
Desirable criteria
- Recognised experience in project management, communications and engagement or marketing equivalent experience.
Skills
Essential criteria
- Understanding of strategic change
- Ability to give sound communications and engagement advice to senior colleagues.
- Ability to handle multiple tasks while working to tight deadlines.
Desirable criteria
- Event management experience
- Experience of working in or with the public sector.
Documents to Download
Lived Experience Transformation Manager (PDF, 134.0KB)
Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)
Recruiter Contact Details
Name: Vicky Naidoo
Title: Recovery and Lived Experience Involvement Lead
Email: [email protected]
Telephone: 07584538559